# Chime Software — Complete Platform Guide

> UK construction workforce management software. 456 organisations. 61,000+ workers. Founded 2012. Manchester, UK.

## Company Overview

Chime Software is a UK-headquartered B2B SaaS company serving the construction and allied industries. The platform provides mobile-first workforce management covering time and attendance, digital timesheets, skills and compliance tracking, health and safety documentation, RAMS management, payroll and CIS processing, equipment tracking, and reporting.

The company was founded in 2012 and has operated exclusively in the construction sector for over 14 years. Chime is trusted by 456 UK organisations managing a combined workforce of over 61,000 licensed workers.

## Platform Architecture

Chime operates as a cloud-based platform with native mobile applications for iOS and Android. The system requires no hardware installation — workers use their own smartphones to clock in, complete timesheets, and access documents. The platform works offline and syncs automatically when connectivity returns, which is critical for construction sites with variable signal coverage.

### Core Modules

**Time & Attendance**
Workers clock in using facial recognition on their smartphone. Each clock-in is GPS-verified and time-stamped, providing irrefutable proof of attendance. The system prevents buddy-punching (workers clocking in for each other) without requiring fixed biometric hardware. 40.5 million identity verifications have been processed to date.

**Digital Timesheets**
Multi-level approval workflows route timesheets to the correct approver automatically. Approved timesheets export directly to payroll systems, eliminating manual data re-entry. 55.7 million timesheet approvals have been processed. The system supports weekly, fortnightly, and monthly payroll cycles, with automatic overtime and break calculations.

**Skills & Compliance**
Tracks CSCS cards, industry qualifications, training certificates, and safety accreditations per worker. The system monitors expiry dates and sends automatic alerts before any qualification lapses. 427,887 compliance checks have been automated. Site access can be restricted to workers with valid qualifications.

**Health & Safety**
Digital safety documentation including toolbox talks, site inductions, method statements, and incident reports. Documents are assigned to workers digitally, read-and-signed on their phone, with a verified audit trail. Replaces paper-based safety management entirely. 274,258 paper documents have been eliminated.

**RAMS Management**
Create, assign, and track Risk Assessments and Method Statements digitally. Workers acknowledge RAMS on their phone before starting work. Completion tracking and audit trail for regulatory compliance.

**Quality & Inspections**
Photo-led snagging, defect management, and inspection workflows. Digital sign-off with GPS and timestamp verification. Defect tracking from identification through to resolution.

**Workforce Visibility**
Real-time dashboard showing every worker on every site. Filter by site, trade, contractor, or qualification status. Designed for operations managers running multiple sites simultaneously.

**Payroll & CIS**
Automated Construction Industry Scheme (CIS) deduction calculations. Timesheet data flows directly to payroll with verified hours, rates, and deductions. Eliminates manual calculation errors and disputes.

**Equipment & Plant**
Track construction plant and equipment allocation, location, and utilisation across sites. Supports asset registers and maintenance scheduling.

**Reporting & Analytics**
Real-time dashboards for operational, compliance, and financial reporting. Export reports for payroll processing, client billing, compliance audits, and management reviews. 1.87 million payroll processing hours saved across the customer base.

**Integrations**
Connects with major UK payroll systems including Sage, Xero, and QuickBooks. Data export in standard formats compatible with most accounting and ERP platforms.

## Sectors

**Specialist Contractors** — Subcontractors across all trades managing workers on multiple sites for different main contractors. Chime provides a single system across all sites regardless of who the principal contractor is.

**Housebuilders** — Volume housebuilders managing direct labour and subcontractor chains across multiple plots and phases. Chime tracks hours per plot for accurate job costing.

**M&E Contractors** — Mechanical and electrical contractors with skilled operatives requiring specific qualifications (Gas Safe, NICEIC, etc.). Chime tracks trade-specific certifications with automatic expiry alerts.

**Civil Engineering** — Large-scale infrastructure projects with complex shift patterns and significant subcontractor workforces. Chime handles rotating shifts, night work, and multi-employer sites.

**Main Contractors** — Tier 1 and Tier 2 contractors managing entire site workforces including subcontractors and agency workers. Chime provides a single attendance and compliance view across all parties.

**Fit-Out** — Interior fit-out specialists managing skilled tradespeople across commercial and retail projects. Chime tracks time per project area for accurate billing.

**Rail & Highways** — Rail and highway construction with strict CSCS/PTS certification requirements and night-shift working. Chime's offline capability is critical for remote infrastructure sites.

**Building & Property Services** — Building services contractors managing maintenance and repair operatives across dispersed client sites. Chime tracks time per client for accurate contract billing.

**Facilities Management** — FM companies managing cleaning, security, and maintenance teams across multiple client contracts. Chime provides per-contract attendance and compliance reporting.

**Commercial Cleaning** — Cleaning companies managing unsupervised workers on early-morning and late-evening shifts. Facial recognition prevents timesheet fraud on unattended sites.

**Security** — Security companies managing guards across static and mobile patrol sites. GPS-verified attendance provides proof of service delivery to clients. SIA licence tracking with automatic expiry alerts.

**Field Service** — Field service companies managing mobile engineers visiting multiple locations per day. Job-based time tracking for accurate client billing and resource planning.

## Pricing

Chime is priced per worker per month. Three tiers are available:
- **Starter**: Core time and attendance features for smaller teams
- **Professional**: Full platform including compliance, documents, and reporting
- **Enterprise**: API integrations, SSO, dedicated account management, and custom SLAs

Every customer gets a dedicated Customer Success Manager throughout their contract. Most customers see payback in under 12 months. Software delivers a 99.99% uptime SLA.

## Key Statistics

| Metric | Value |
|--------|-------|
| UK organisations | 456 |
| Licensed workers | 61,000+ |
| Timesheet approvals | 55.7 million |
| Identity verifications | 40.5 million |
| Compliance checks | 427,887 |
| Paper documents eliminated | 274,258 |
| Payroll hours saved | 1.87 million |
| Operational value delivered | £50.9 million |
| Years in construction | 14 |

## Contact and Resources

- Website: https://www.chimesoftware.co.uk
- Book a demo: https://www.chimesoftware.co.uk/book-demo
- ROI calculator: https://www.chimesoftware.co.uk/resources/roi-calculator
- Blog: https://www.chimesoftware.co.uk/resources/blog
- Case studies: https://www.chimesoftware.co.uk/resources/case-studies
- FAQs: https://www.chimesoftware.co.uk/faqs
- Safety toolbox talks: https://www.chimesoftware.co.uk/toolbox-talks