Chime
ScaffoldingTime and attendance

They replaced vehicle trackers with real-time hours for every operative

Customer Story | Union Scaffolding

Union Contractors (Sussex) Ltd

At a glance

IndustryScaffolding
FocusTime and attendance

No credit card required

The Company

Union Contractors (Sussex) Ltd

Union Scaffolding is a South East scaffolding contractor established in 2003, led by Managing Director Steve Knight and Commercial Director Sarah-Jayne Emanuel. The business delivers fixed-price and day-rate scaffolding packages for residential new-build developers across London, Kent, Surrey, Sussex and Essex — managing approximately 65 CITB-trained operatives with CSCS, CISRS and Working at Heights certifications as standard.
Union Contractors (Sussex) Ltd work in action

Scaffolding specialist

The Challenge

The problem

Before Chime, Union Scaffolding was running a 65-operative workforce on vehicle trackers and spreadsheets — tools that couldn't tell car park time from productive hours, and that buried the office team in Tuesday and Wednesday morning payroll chases every single week.

Challenge faced by Union Contractors (Sussex) Ltd
From the first demo, I knew this product was going to take some beating. I had further demos with similar products within the same price range and none could come close to the functionalities offered by Chime.
SE

Sarah-Jayne Emanuel - Commercial Director

Union Contractors (Sussex) Ltd

The Results

Measurable impact

Geofenced real-time attendance replaced the vehicle trackers. The Thursday 10am payroll deadline is now hit every week with one-click downloads. Sarah-Jayne's team has reclaimed the days previously spent chasing hours, and the client's 10/10 recommendation score has followed.

Key Benefits

Real-time hours replacing vehicle trackers

65 licences now deliver geofenced attendance data. The vehicle trackers that couldn't tell car park time from productive hours are gone — replaced by verified clock-in and clock-out records.

Thursday payroll hit every single week

10am deadline met without a scramble. Steve Knight approves from his phone, the office downloads verified hours, and the weekly chase has disappeared.

A 10/10 score from the client

10/10 recommendation score from the client. Digital evidence of every hour worked now backs every invoice and every operative on site.

Want results like Union Contractors (Sussex) Ltd?

Book a demo and see how Chime can transform your site operations in days, not months.

No credit card required · Live in under a week